TUNNEL Update Procedure

Update Options

Fully connected

With the system fully connected and powered on, navigate to the software updates menu and select check for updates. This will then compare the current firmware version against the newest available for each device connected. 

If any updates are available, they will show under each respective device. A dropdown will be available to show the release notes for each update available. 

Select download and install.

Once the Update proccess is started, it is important to keep the system connected and powered on. 

Once the updates are completed, the system will prompt to restart the App. 

Reboot the system and confirm the updates were successfully applied. 

Remote Updates

In same cases, it is not possible to have the full system connected where internet is available. 

In this scenario, an offline update package can be downloaded on the controller or separate PC and then applied to the system once fully connected. 

Either on the Tablet controller, or a PC version of the App, navigate to the software updates menu and select get offline package.

The update package will then be added to the downloads folder of the device. If completing this process with a separate PC, transfer this file to a USB/SD card. 

Once the system is fully connected, navigate to the software updates menu and select import offline package.

Locate and select the update.dtpf file. 

This will then compare the current firmware version against the newest available for each device connected. 

If any updates are available, they will show under each respective device. A dropdown will be available to show the release notes for each update available. 

Select install.

Once the Update proccess is started, it is important to keep the system connected and powered on. 

Once the updates are completed, the system will prompt to restart the App. 

Reboot the system and confirm the updates were successfully applied.